Analytics

Insights that drive smarter decisions

Track your revenue, orders, customer growth, and conversation performance in one dashboard. Your dashboard already shows key stats — inbox count, conversations, contacts, orders, products, and active workflows. Analytics is a growing feature that will bring deeper trend analysis, agent performance tracking, and exportable reports to help your team make smarter decisions.

Metrics that matter for your business

A growing analytics suite designed for sales teams — from dashboard stats today to deep reporting tomorrow.

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Revenue tracking

See total revenue, average order value, and revenue trends over time. Break down numbers by day, week, or month to understand which periods drive the most sales. Identify your best-performing products and optimize your catalog accordingly.

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Order analytics

Track order volume, fulfillment rates, and most popular products across all your contacts. Understand what your customers buy, when they buy it, and how order frequency changes over time. Use these insights to plan inventory and promotions.

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Contact growth

Monitor how your contact base grows week by week. Track new contacts, unsubscribes, and engagement patterns. See which acquisition channels bring the most valuable customers and double down on what works.

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Conversation metrics

Measure response times, resolution rates, and conversation volume per inbox and per agent. Identify bottlenecks in your support flow, track how quickly your team resolves issues, and set performance benchmarks.

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Trend analysis

Compare performance across time periods to spot seasonal patterns, growth spurts, and areas that need attention. Overlay conversation volume with order data to see how support activity correlates with revenue.

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Export & share

Download reports as CSV or PDF to share with stakeholders. Whether it is a weekly performance review or a monthly board report, the data is always ready to export in a clean, presentable format.

Weekly overview
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$12.4k
Revenue
284
Orders
Dashboards

Data you can act on

No more guessing. Your dashboard already surfaces key metrics — inbox count, conversations, contacts, orders, active products, and workflows. As analytics evolves, you will get deeper trend analysis, agent leaderboards, and automated reports delivered to your inbox so your team can make data-driven decisions every day.

  • Dashboard with real-time stats: inboxes, conversations, contacts, orders, products, and active workflows at a glance
  • 7-day activity feed showing new conversations, contacts, orders, and messages sent/received
  • Designed for growing teams — more metrics and export options are added regularly

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